Pronto Consumer Programs
Parts & Labor
Pronto Emergency Roadside Assistance
Single use Roadside Assistance certificate can be used toward a tow or jump-start anywhere in the U.S. and Canada and is good for one (1) year from the date of the qualifying repair or purchase. Best of all, the jump-start or tow can be used toward ANY mechanical failure! (A maximum reimbursement of $60 applies)
Nationwide Parts & Labor Warranty - 12 Months / 12,000 Miles
Peace of mind - wherever you go, you're covered! Participating Service Center will honor the manufacturer's written warranty on any replacement part(s) purchased from a Pronto/VIP Tech Center Supplier, whenever the consumer presents proof of original purchase. You MUST keep a copy of the original repair invoice for the warranty to be valid. The independent repair facility warrants the repairs and services performed will be free from defects in materials and workmanship for 12-months or 12,000 miles of use, whichever comes first.
Where to obtain Warranty Service: If you are less than 25 miles from the original repair facility, you MUST return to the original repair facility for re-repair. The original repair facility will cover the part(s) and labor at no charge to you. However, if you are more than 25 miles from the original repair facility, please call 1-800-4PRONTO to find the nearest Pronto/VIP Tech Center affiliated Service Center. You will be required to pay for the re-repair and submit for reimbursement. Reimbursement will be contingent upon receiving and verification of original receipt, re-repair receipt and odometer readings. Warranty claim reimbursement shall NOT exceed the cost of the original repair or service.
After Hours: The Nationwide Parts & Labor Warranty line is answered Monday - Friday, 8:00 a.m. to 5:00 p.m. (Central Time). After hours, an automated voicemail system will provide you instructions on how to handle your warranty. For all after hours EMERGENCY WARRANTIES - AN EMERGENCY PHONE NUMBER WILL BE PROVIDED TO YOU ON OUR AUTOMATED VOICEMAIL SYSTEM.
CarCareONE Credit Card:
CarCareONE is a credit card and a line of credit just for your car. It lets you keep your car running safely and smoothly without tying up other credit cards because it can be used to charge service, parts, tires and anything sold by over 11,000 participating dealers nationwide. Once you're approved for the card you can use the CarCareONE much like a major credit card at all participating dealers.
Key features of the card include Special Financing and Emergency Roadside Assistance for 1 year that starts from the date the account is opened...something you don't get with other major credit cards.
Consumer applications are available at all participating CarCareONE merchants, or you can apply online by going to consumer information and clicking "Apply Today".
Pronto / Enterprise ® Rental Car Program:
Make Repairs Convenient! Have a repair that will require more time than anticipated to complete? Pronto has teamed up with Enterprise to